Government agencies manage substantial volumes of decentralized, hard copy files and documentation daily. Agency stakeholders must manually control the flow of information, slowing data exchange and exposing the process to manual errors and inefficiency.
Data Dimensions supports government agencies in the federal digitization mandate efforts, centralizing and digitizing critical records through integrated solutions that improve customer service, expand interoperability within government agencies, and advance critical enterprise capabilities for the government.
Data Management Challenges With the Department of Veterans Affairs
For years, veterans submitted claims and supporting evidence via email or fax to numerous regional VBA offices. Staff at these locations managed hard copy claim files and performed all related tasks manually. These paper-based, labor-intensive processes created substantial inefficiencies.
Data Dimensions centralizes and digitizes veterans’ claims files, integrating images and metadata into the Veterans Benefits Management System (VBMS) to enable a paperless workflow that streamlines file routing and improves efficiency.
